CONTACT2020-05-27T17:36:55+00:00

CONTACT US

Call us old fashioned, but we love to talk to our clients (and potential clients)! We know there may be more efficient ways, but frankly, we don’t care. It’s important that we know you and your goals so that the products and services we provide truly create value.

CALL

(215) 253-6282

EMAIL

info@pressandreleaseprinting.com

VISIT

Appointment Only

FREQUENTLY ASKED

You’ve got questions, and that’s okay. We don’t expect you to know the intricacies of the product customization world. That is why we exist! Here are some of the questions we get asked the most. If you can’t find the information you’re looking for, please reach out to us directly, and we’ll be happy to help. We look forward to working with you!

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Do you have a minimum order quantity (MOQ)?2020-01-30T19:08:05+00:00

Our MOQ varies based on the service needed (see below). MOQs are measured per unique design. A unique design is any artwork at a given size. For example, a 10” wide print and 8” wide print of the same artwork will count as two unique designs. You’re welcome to mix and match different garment styles to meet the MOQ.

  • Direct-to-garment Printing: No MOQ

  • Embroidery: No MOQ

  • Screen Printing:

    • 1- or 2-color designs: 12 pieces​

    • 3- or 4-color designs: 24 pieces

    • 5- or 6-color designs: 48 pieces

    • 7-color+ designs: 100 pieces

I just placed an order last week, but already ran out of smalls, can I order some more?2020-01-30T19:13:25+00:00

Of course! Our MOQs (see above answer) still apply, but we will waive the relevant set-up fees for any and all reorders of the same design within 6 months.

What blank garment options do you have?2020-01-30T19:41:39+00:00

Tons! Check out our catalog to see our tried and true favorites. This is not an exhaustive list of what we are able to provide, so if there is a particular style you’re looking for and can’t find, reach out to us directly and we will be happy to look into it.

Can you print on shirts I already have?2020-04-17T15:36:49+00:00

Maybe! If you know the brand and style number of your shirts, let us know. Otherwise, let us know the fabric composition (i.e. 100% cotton, 50/50 poly-cotton blend, etc.) and we’ll let you know whether we can work with your garment. For the best results, we strongly recommend using a garment that we supply from our catalog.

What is your turnaround time?2020-01-30T19:53:32+00:00

Our standard turnaround is 10-15 business days from when your order is finalized and we receive payment in full. Your order is finalized upon approval of mockups and invoice. We are more than happy to accommodate tighter deadlines for an additional fee:

  • Rush (8-10 business days) = 15%
  • Super Rush (5-7 business days) = 25%
  • Ultra Rush (3-4 business days) = 50%

Need it even sooner? Please call or email our team at info@pressandreleaseprinting.com to place your order.

Can you expedite my order without a fee?2020-01-30T19:57:27+00:00
Unfortunately, we cannot. Expedited orders require changes to our production schedule, often resulting in additional hours and expenses on our end.
Can you ship my order to me?2020-01-30T20:08:10+00:00
Absolutely! Free local pickup is our default option, but we can ship orders via UPS upon request. Costs will vary depending on the order.
Do you offer drop shipping?2020-01-30T20:09:47+00:00

We do not offer drop shipping at this time.

Can I keep my screens?2020-01-30T20:22:49+00:00

Unfortunately not. We keep all screens in house for future use.

Can I come by to discuss my order?2020-04-17T15:35:56+00:00

Yes! Our showroom is appointment only, please reach out to us via phone or email to schedule an appointment with us.

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