Call us old fashioned, but we love to talk to our clients (and potential clients)! We know there may be more efficient ways, but frankly, we don’t care. It’s important that we know you and your goals so that the products and services we provide truly create value.
You’ve got questions, and that’s okay. We don’t expect you to know the intricacies of the product customization world. That is why we exist! Here are some of the questions we get asked the most. If you can’t find the information you’re looking for, please reach out to us directly, and we’ll be happy to help. We look forward to working with you!
Our MOQ varies based on the service needed (see below). MOQs are measured per unique design. A unique design is any artwork at a given size. For example, a 10” wide print and 8” wide print of the same artwork will count as two unique designs. You’re welcome to mix and match different garment styles to meet the MOQ.
Direct-to-garment Printing: No MOQ, but we have an order minimum of $50.00
Embroidery: 12 pieces
1- to 4-color designs: 24 pieces
5- or 6-color designs: 48 pieces
7-color+ designs: 100 pieces
Of course! Our MOQs (see above answer) still apply, and your screen set-ups will be half off for all reorders.
Tons! Check out our catalog to see our tried and true favorites. This is not an exhaustive list of what we are able to provide, so if there is a particular style you’re looking for and can’t find, reach out to us directly and we will be happy to look into it.
No. We handle all goods ordering so that we are best able to avoid any delays in production. That said, we have access to hundreds of garment styles through our network of wholesale suppliers. Please let us know if there is a particular brand or style you are looking for and we will do our best to accommodate.
Our standard turnaround is 15 business days from when your order is finalized and we receive payment in full. Your order is finalized upon approval of mockups and invoice.
We are more than happy to accommodate tighter deadlines for an additional fee of 10% for each day sooner than our standard turnaround. For example, a turnaround of 12 business days would incur a 30% fee.
Have a rush order? Please call or email our team at firstname.lastname@example.org to place your order.
We do not offer drop shipping at this time.
Unfortunately not. We keep all screens in house for future use.
Yes! Our showroom is appointment only, please reach out to us via phone or email to schedule an appointment with us.
Good business starts with a genuine, sincere connection.
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