Our MOQ varies based on the service needed (see below). MOQs are measured per unique design. A unique design is any artwork at a given size. For example, a 10” wide print and 8” wide print of the same artwork will count as two unique designs. You’re welcome to mix and match different garment styles to meet the MOQ.
Direct-to-garment Printing: No MOQ
Embroidery: 12 pieces
1- or 2-color designs: 12 pieces
3- or 4-color designs: 24 pieces
5- or 6-color designs: 48 pieces
7-color+ designs: 100 pieces
I just placed an order last week, but already ran out of smalls, can I order some more?Press & Release2020-01-30T19:13:25+00:00
Tons! Check out our catalog to see our tried and true favorites. This is not an exhaustive list of what we are able to provide, so if there is a particular style you’re looking for and can’t find, reach out to us directly and we will be happy to look into it.
Can you print on shirts I already have?Press & Release2020-10-27T19:22:37+00:00
No. We handle all goods ordering so that we are best able to avoid any delays in production. That said, we have access to hundreds of garment styles through our network of wholesale suppliers. Please let us know if there is a particular brand or style you are looking for and we will do our best to accommodate.
Our standard turnaround is 10-15 business days from when your order is finalized and we receive payment in full. Your order is finalized upon approval of mockups and invoice. We are more than happy to accommodate tighter deadlines for an additional fee:
Rush (8-10 business days) = 15%
Super Rush (5-7 business days) = 25%
Ultra Rush (3-4 business days) = 50%
Need it even sooner? Please call or email our team at email@example.com to place your order.
Can you expedite my order without a fee?Press & Release2020-01-30T19:57:27+00:00
The cost of an order will vary depending on factors such as the design itself, the garment used, and the quantity ordered. Head over to our instant quote calculator to get an estimate for your screen printing job. If you’re looking for something not covered in the calculator, shoot us an email!
Does the quantity I order affect the price?Press & Release2020-01-30T20:43:23+00:00
We keep screens on file for up to 6 months. We will waive all screen fees for any reorders within that time frame. If we don’t hear from you after 6 months, your screens will be reclaimed (to be re-burned and re-used on other orders) and payment will be required to set them up again.
What payment methods do you accept?Press & Release2020-01-30T20:56:12+00:00
To have a pre-production sample made, you must already have an order of 100 pieces or more in progress with one of our account reps. From there, we will determine the sample fee based on your specific order.
What is your return/replacement policy?Press & Release2020-01-30T21:31:46+00:00
We do our best to ensure that all misprints are replaced prior to any order leaving the shop. In the event that you are unsatisfied with a print you have received, we ask that you return the piece(s) in question to us. Upon inspection, we will work with you to determine the best course of action, whether it be replacement, refund, or credit towards a future order.
Currently, there are no open positions at P&R, but we are always accepting resumes. Send your resume and portfolio (if applicable) to firstname.lastname@example.org, and we’ll reach out the next time we’re hiring.
STILL HAVE QUESTIONS?
Not a problem! Reach out us directly and we’ll be happy to help.